During install of Fog client you might encounter the following error:

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This occurs because it is unable to contact the server.

During the installation process the setup will ask for the server address, as below:

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While proceeding to the next step , the wireshark sniffing shows that the client contacts the server using the servername provided during the setup to download the certificates.

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After downloading the certificates, its installed the client maching which can be found in the certificate Manager (shortcut command : certmgr.msc)

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Resolution:

  • Try to check if you could ping to the server using the FQDN.
  • If ping fails add FQDN to the host file in “c:\windows\system32\drivers\etc”